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Support

Help for accounts, trips, payments, drivers and safety.Effective 13 October 2026 · Last updated 13 October 2026

In-app support

For the fastest and safest response, sign in and open Support. Your message is linked to your verified account and appears directly in the RydahTaxi Control Centre.

Open RydahTaxi support

What to include

  • Your registered phone number or email.
  • The booking reference, where relevant.
  • A short description of what happened and the result you need.
  • For account deletion, write “Delete my account”.

Safety emergencies

If anyone is in immediate danger, contact the appropriate police, ambulance or emergency service first. Then use the Safety emergency option in RydahTaxi to notify the operations team and preserve the related trip information.

Test Mode

During Test Mode, no real transport service or payment is provided. Test reports help us verify the app before public operations begin.

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